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Effective date: 20/03/2025

1. Introduction

Seraphine ("we," "our," "us," or "company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, applications, and website (collectively referred to as the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. We recommend that you carefully read this document to understand our practices regarding your personal data.

2. Information We Collect

2.1 Information You Provide to Us

We may collect the following data when you use our Services:

• Registration information, such as name, email address, and contact details
• Profile information and preferences
• Content that you post, share, or create using our Services
• Communications you exchange with us

2.2 Information Collected Automatically

When you access or use our Services, we may automatically collect:

• Usage data and interaction with our Services
• Device information, including device type, operating system, and unique identifiers
• Approximate location data based on your IP address
• Network and connection information
• Cookies and similar technologies as described in our Cookie Policy

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process and manage your interactions with our Services
• Understand how our Services are used to enhance them
• Personalize your experience and deliver relevant content
• Communicate with you, including sending notifications, updates, and information related to the Services
• Ensure the security of our Services and prevent fraudulent activities
• Comply with legal and regulatory obligations

4. Information Sharing

We may share your information in the following circumstances:

4.1 With Your Consent

With third parties when we have your express consent to do so.

4.2 Service Providers

With trusted service providers who help us deliver and improve our Services, such as hosting providers, data analytics, and customer support.

4.3 Legal Compliance

When we believe, in good faith, that disclosure is necessary to comply with a legal obligation, protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.

4.4 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, where your personal information may be among the assets transferred.

5. Data Security

We have implemented appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access to your personal information
• Correction of inaccurate or incomplete data
• Deletion of your personal data
• Restriction of or objection to the processing of your data
• Data portability
• Withdrawal of consent at any time

To exercise your rights, please contact us using the information provided in the "Contact" section below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Children

Our Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this document. We recommend that you review this Privacy Policy periodically to stay informed.

10. Links to Other Sites

Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Contact

If you have questions or concerns about this Privacy Policy, please contact us:

Seraphine
Email: seraphineapp1@fviainboxes.com

12. Governing Law

This Privacy Policy is governed by the laws of Brazil [or other applicable country], without regard to its conflict of law principles.

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By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described in this document.